Reference

exototo Privacy Policy for Your Account

Our Privacy Policy explains how we use the details you provide when opening an exototo account, checking DANA or QRIS status, and entering rooms such as Aviator or…

Account dataWallet activityMobile accessPrivacy requests
exototo exototo Privacy Policy for Your Account
PRIVACY SUPPORT

Get Privacy Help Beside Account Access

A clear support path helps when your login record, wallet status, or personal details need attention. From your account area, send a privacy request with the phone number linked to your account and a short description of the issue. We use that context to locate the right record without asking you to send a password or wallet PIN.

Team online

Account access

If your phone verification does not complete, contact us through the account support path and explain what appears on your mobile browser. We will use the account details needed to check access.

Wallet status

For a DANA, OVO, GoPay, or QRIS record, include the transaction reference rather than your wallet password. This lets us trace the status while keeping secret credentials out of messages.

Data request

Ask to access, correct, or delete eligible account data through support. We may first confirm ownership using your registered phone details before changing a record or disclosing personal data.

SECURITY PRACTICE

How We Handle Account Data

Privacy work follows the same account steps you see when moving from login to the lobby: we identify the account, check the relevant event, and limit the details shown to the people…

Collection

We collect details you enter during account opening, phone verification, support contact, and payment checks. Device and login events can help us recognise an unusual attempt without requesting your private wallet credentials.

Cookies

Cookies and similar browser storage help keep your session active, remember essential settings, and protect the path from login to lobby. You can manage browser permissions, though some account functions may not work.

Account security

Phone verification and login event checks help us confirm that an account request belongs to you. Never send a password, wallet PIN, or one-time code in a support message.

Payment records

We keep transaction references for DANA, QRIS, bank transfer, and virtual account checks so a receipt or pending status can be matched to the correct account without storing unnecessary wallet secrets.

Retention

We remove or anonymise eligible data when it is no longer needed for the stated purpose. Some account, security, or payment records may remain where local law permits or requires retention.

Your request

To request access, correction, or deletion, use the support route beside account access and identify the phone number on your account. We may ask for an ownership check before responding.

Privacy Policy Answers For exototo Accounts

These Privacy Policy answers address the searches we hear most often before an account is opened. They cover the data connected with phone verification, mobile browsing, wallet records, cookies, retention, and requests sent through our account support path. If your question is not listed, contact us with the relevant account reference.

It covers account details, phone verification, login events, cookies, device data, support messages, and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity.

We use your phone number to create and protect your account, complete the required access check, connect support requests to the right record, and help detect an unusual login attempt.

We use payment references and status details to match a DANA or QRIS request with your account. We do not ask you to send a wallet PIN or password through support.

Yes. Send a data request through the account support path and include your registered phone details. We may confirm ownership before providing eligible records connected with your account.

Contact support with the field that needs correction and the phone number linked to your account. We will check the record and update eligible details after confirming account ownership.

You can request deletion of eligible personal data through support. Some security, payment, or legal records may need to remain where local law permits or requires retention.

Yes. The policy covers data collected when you use a mobile browser to sign in, complete phone verification, check wallet status, or open the lobby from Indonesia where local law permits.